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Refunds and returns policy

If for any reason clients are not satisfied with an order, the item(s) can be returned.

Store credit or refund within 10 days of the merchandise delivery date.

Return Instructions

  1. To request a return send an e-mail to maglo.officialbrand@gmail.com with the order’s number in the email object and the reason of returning, your name your address and your IBAN number.
  2. The shipping costs of the return, if an exchange is made, will be born by Maglò, while if a refund is made, they will be borne by the buyer.

Refund

Refunds will be processed as soon as returned items have been checked.
The refund will be by bank swift on your account IBAN number within 10 days from the return date Refunds will be issued in the same currency as the original purchase.

Any bank charges for the transfer will be borne by Maglò.

Any differences in the amount refunded are due to exchange rate fluctuations and will not be reimbursed.

Return Terms and Conditions

  • Item must not have been worn, washed or altered in any way, and must not show any signs of use.
  • Items must be returned with all original tags, packaging and other accessories (dustbags, hangers, garment covers etc.) received with the order.

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